Please note that all items sold on our website are vintage/secondhand unless specified otherwise. Due to the delicate nature of vintage clothing some signs of wear are expected overtime. We do our best to ensure that the pieces sold online are in good condition and any discrepancies we catch will be stated in the item’s product description. If you believe that the item you’ve received may be damaged, please reach out to us as soon as possible at firstname.lastname@example.org.
ORDERS, RETURNS, SHIPPING
When will I receive my online order?
You will receive your online order 5-7 business days after the original date of purchase. Once a tracking number is provided, Funny Pretty Nice releases responsibility of the parcel. If you are concerned about a package getting lost or stolen, please select the insured delivery option at checkout. If a package is lost or stolen, please contact the shipping carrier directly to open a case or reach out to email@example.com for assistance
When will I receive tracking information for my package?
You will receive tracking information 3-5 business days after the date of your purchase.
Can I return something I purchased online at one of Funny Pretty Nice’s retail locations?
No, all purchases made online are final sale.
Can I use an E-Gift Card at of the retail locations?
No, the payment system used for our online website is different from our retail in store payment system. E-Gift Cards are not applicable to in store transactions.
Can I purchase an item from one of the retail stores online?
Yes, we sell in store items via our Instagram - shoot us a DM about the item you're interested in!
What is your return policy?
Due to the size of our team we currently do not have the ability to accept online returns. We provide garment measurements to ensure that the fit of your online purchase is as expected.
Purchases made in store may be returned in store for a full refund within 7 days from the time of purchase with the receipt present and tags attached.
Does Funny Pretty Nice ship internationally?
We currently only ship domestically within the United States - but we’re workin’ on it!
How do I host a pop up with my brand at Funny Pretty Nice?
We love doing in store events and collaborations! Please contact firstname.lastname@example.org for all events inquiries.
How do I wholesale my brand to sell at Funny Pretty Nice?
We’re always on the look out for cute up-and-coming brands, as well as established brands to have in store and online! Please contact email@example.com for any wholesale inquiries.